Contact us
We read everything and reply to most things within two working days.
This site is operated by Jenria Infotech LLP. There is no support desk and no ticket queue — messages go to a person here.
Registered office
Jenria Infotech LLPD-1/221, Nandanvan Society
Near Abhilasha Chokadi, EME
Vadodara, Gujarat 390008
India
LLPIN —
Reporting a rate that looks wrong
This is the message we most want to receive. Marketplace fees change without much warning, and sellers with live accounts see the change before we do.
To make it quick to act on, tell us:
- Which marketplace and category.
- The rate we show and the rate your seller panel shows.
- A screenshot of your panel or the marketplace's fee page, if you can.
We verify against the marketplace's own published source before changing anything, so a screenshot genuinely speeds it up. What happens next is set out in our correction policy.
Questions about the calculator
If a number doesn't make sense, tell us the inputs you used and what you expected — the selling price, category, weight and zone are usually enough for us to reproduce it. Several of the explanations now in our guides started as an email from someone who thought a figure looked wrong.
Privacy and data requests
We hold no personal data about visitors on any server — the calculator runs entirely in your browser. There is genuinely nothing for us to export or delete. For the cookies set by Google Analytics and Google AdSense, the opt-out links are in our privacy policy.
For grievances under India's Digital Personal Data Protection Act 2023, write to the email above and we will respond. Details are in the privacy policy.
Business, press and advertising
Same email. Note that we don't accept paid placements, sponsored rankings, or affiliate arrangements with the marketplaces this site compares — the reasons are on our about page. Please don't ask; we'll only say no.
What we can't help with
We are not affiliated with Amazon, Flipkart or Meesho and have no access to your seller account. We can't recover a suspended listing, chase a payment, or escalate a marketplace dispute — only the marketplace's own seller support can do those.